Our team was standing up a new instance of Sitecore XP1 10.1 and noticed that anytime you loaded Experience Profile, you got a nice error about “An error has occurred”. Digging into the XHR posts, there’s a big fat 500 response from the Contact Search API:
Exception calling GetService() - Service Type: "ContactsController" System.InvalidOperationException: Unable to resolve service for type 'Sitecore.Xdb.ReferenceData.Core.IReferenceDataClient' while attempting to activate 'Sitecore.Marketing.Operations.Xdb.ReferenceData.Service.Definitions.Profiles.ProfileDefinitionReferenceDataRepository'.
This means it’s time to go check out the XConnect Search Indexer. Lo and behold, there are some errors:
2021-04-21 15:50:54.054 +00:00 [Warning] Exception calling GetService() - Service Type: "ContactsController" System.InvalidOperationException: Unable to resolve service for type 'Sitecore.Xdb.ReferenceData.Core.IReferenceDataClient' while attempting to activate 'Sitecore.Marketing.Operations.Xdb.ReferenceData.Service.Definitions.Profiles.ProfileDefinitionReferenceDataRepository'. at Microsoft.Extensions.DependencyInjection.ActivatorUtilities.ConstructorMatcher.CreateInstance(IServiceProvider provider) at Microsoft.Extensions.DependencyInjection.ActivatorUtilities.CreateInstance(IServiceProvider provider, Type instanceType, Object[] parameters) at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteRuntimeResolver.VisitFactory(FactoryCallSite factoryCallSite, RuntimeResolverContext context) at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteVisitor2.VisitCallSiteMain(ServiceCallSite callSite, TArgument argument) at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteRuntimeResolver.VisitCache(ServiceCallSite callSite, RuntimeResolverContext context, ServiceProviderEngineScope serviceProviderEngine, RuntimeResolverLock lockType) at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteRuntimeResolver.VisitRootCache(ServiceCallSite singletonCallSite, RuntimeResolverContext context) at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteVisitor
2.VisitCallSite(ServiceCallSite callSite, TArgument argument) at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteRuntimeResolver.Resolve(ServiceCallSite callSite, ServiceProviderEngineScope scope) at Microsoft.Extensions.DependencyInjection.ActivatorUtilities.ConstructorMatcher.CreateInstance(IServiceProvider provider) at Microsoft.Extensions.DependencyInjection.ActivatorUtilities.CreateInstance(IServiceProvider provider, Type instanceType, Object[] parameters) at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteRuntimeResolver.VisitFactory(FactoryCallSite factoryCallSite, RuntimeResolverContext context) at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteVisitor2.VisitCallSiteMain(ServiceCallSite callSite, TArgument argument) at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteRuntimeResolver.VisitCache(ServiceCallSite callSite, RuntimeResolverContext context, ServiceProviderEngineScope serviceProviderEngine, RuntimeResolverLock lockType) at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteRuntimeResolver.VisitRootCache(ServiceCallSite singletonCallSite, RuntimeResolverContext context) at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteVisitor
2.VisitCallSite(ServiceCallSite callSite, TArgument argument) at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteRuntimeResolver.Resolve(ServiceCallSite callSite, ServiceProviderEngineScope scope) at Microsoft.Extensions.DependencyInjection.ActivatorUtilities.ConstructorMatcher.CreateInstance(IServiceProvider provider) at Microsoft.Extensions.DependencyInjection.ActivatorUtilities.CreateInstance(IServiceProvider provider, Type instanceType, Object[] parameters) at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteRuntimeResolver.VisitFactory(FactoryCallSite factoryCallSite, RuntimeResolverContext context) at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteVisitor2.VisitCallSiteMain(ServiceCallSite callSite, TArgument argument) at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteRuntimeResolver.VisitCache(ServiceCallSite callSite, RuntimeResolverContext context, ServiceProviderEngineScope serviceProviderEngine, RuntimeResolverLock lockType) at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteRuntimeResolver.VisitRootCache(ServiceCallSite singletonCallSite, RuntimeResolverContext context) at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteVisitor
2.VisitCallSite(ServiceCallSite callSite, TArgument argument) at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteRuntimeResolver.VisitIEnumerable(IEnumerableCallSite enumerableCallSite, RuntimeResolverContext context) at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteVisitor2.VisitCallSiteMain(ServiceCallSite callSite, TArgument argument) at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteRuntimeResolver.VisitCache(ServiceCallSite callSite, RuntimeResolverContext context, ServiceProviderEngineScope serviceProviderEngine, RuntimeResolverLock lockType) at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteRuntimeResolver.VisitRootCache(ServiceCallSite singletonCallSite, RuntimeResolverContext context) at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteVisitor
2.VisitCallSite(ServiceCallSite callSite, TArgument argument) at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteRuntimeResolver.Resolve(ServiceCallSite callSite, ServiceProviderEngineScope scope) at Microsoft.Extensions.DependencyInjection.ActivatorUtilities.ConstructorMatcher.CreateInstance(IServiceProvider provider) at Microsoft.Extensions.DependencyInjection.ActivatorUtilities.CreateInstance(IServiceProvider provider, Type instanceType, Object[] parameters) at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteRuntimeResolver.VisitFactory(FactoryCallSite factoryCallSite, RuntimeResolverContext context) at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteVisitor2.VisitCallSiteMain(ServiceCallSite callSite, TArgument argument) at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteRuntimeResolver.VisitCache(ServiceCallSite callSite, RuntimeResolverContext context, ServiceProviderEngineScope serviceProviderEngine, RuntimeResolverLock lockType) at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteRuntimeResolver.VisitRootCache(ServiceCallSite singletonCallSite, RuntimeResolverContext context) at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteVisitor
2.VisitCallSite(ServiceCallSite callSite, TArgument argument) at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteRuntimeResolver.VisitConstructor(ConstructorCallSite constructorCallSite, RuntimeResolverContext context) at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteVisitor2.VisitCallSiteMain(ServiceCallSite callSite, TArgument argument) at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteRuntimeResolver.VisitCache(ServiceCallSite callSite, RuntimeResolverContext context, ServiceProviderEngineScope serviceProviderEngine, RuntimeResolverLock lockType) at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteRuntimeResolver.VisitScopeCache(ServiceCallSite singletonCallSite, RuntimeResolverContext context) at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteVisitor
2.VisitCallSite(ServiceCallSite callSite, TArgument argument) at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteRuntimeResolver.Resolve(ServiceCallSite callSite, ServiceProviderEngineScope scope) at Microsoft.Extensions.DependencyInjection.ActivatorUtilities.ConstructorMatcher.CreateInstance(IServiceProvider provider) at Microsoft.Extensions.DependencyInjection.ActivatorUtilities.CreateInstance(IServiceProvider provider, Type instanceType, Object[] parameters) at ResolveService(ILEmitResolverBuilderRuntimeContext , ServiceProviderEngineScope ) at Sitecore.XConnect.DependencyInjection.Web.WebApiServiceDependencyResolver.GetService(Type serviceType)
Won’t lie, I’ve seen that error a ton of times. Someone forgot to define a Service in the Dependency Injection front. Since we hadn’t done any customization of the code at this point, and since that error really looks like a file issue, we reached out to support. Their response? Looks like Sitecore missed enabling some config files in the XP1 topology. They told us to enable the following:
App_Data\Config\Sitecore\ReferenceData\sc.XConnect.ReferenceData.Core.Initialize.xml.disabled
App_Data\Config\Sitecore\ReferenceData\sc.XConnect.ReferenceData.Service.Initialize.xml.disabled
App_Data\Config\Sitecore\ReferenceData\sc.XConnect.ReferenceData.SqlServer.Initialize.xml.disabled
And we did. And it was fixed. Happens to the best of us. Hope this saves you some debugging time
Man, you are the best! thank you for saving me a ton of time!!!!! THANK YOU!!!