We were recently greeted with an error from the Sitecore Forms Designer, and it made me scratch my head a little bit. The whole “You must have Sitecore xDB installed and robot detection in Experience Analytics configured to enable robot detection” message made no sense given our setup.
![](https://rockpapersitecore.com/wp-content/uploads/2020/07/FormsError.png)
I scratched my head because this was with our Partner License, and it was on an install of XP that didn’t have anything disabled when it came to Robot Detection. I decided it was time to grab a beer and do some detective work. First step was looking at the requests coming to the browser. I had noticed there was a brief flicker where the toolbar on the right would load, which said to me “Hey, beautiful, I think there’s an AJAX request failing.” Sure enough, looking at the list of requests, one sucker was throwing a 500.
![](https://rockpapersitecore.com/wp-content/uploads/2020/07/FormsErrorXHR.png)
Clicking on the request gave even more juice information:
![](https://rockpapersitecore.com/wp-content/uploads/2020/07/FormsErrorDiagnostics-1024x562.png)
It was a little peculiar seeing a simple Template Check failing for Forms. Looking back at the tree, there was a single custom field that was added, which the template hadn’t been deployed for.
![](https://rockpapersitecore.com/wp-content/uploads/2020/07/FormsErrorTemplateMissing-1024x207.png)
After the template was uploaded, things were good. The Form Designer loaded and we didn’t see any more errors.
I can’t say why the error message was alluding to Analytics, but my thoughts are that there is a generic catch all error that is getting hit. Anyway, you may have different errors, but the process for analysis is good!
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